Terms of Service

Last updated: March 15, 2026

1. General

These Terms of Service ("Terms") govern your use of the SilkCrawl software ("Software") and the SilkCrawl website at silkcrawl.com ("Website"), operated by:

Dreams.Ventures sp. z o.o.
ul. Żytnia 14A
25-018 Kielce, Poland
NIP: 9592022430
KRS: 0000777495
REGON: 382873670

By using the Software or purchasing a license, you agree to these Terms. If you do not agree, do not use the Software.

2. License Grant

2.1 Free License

The Free version of SilkCrawl is provided at no cost and grants you a non-exclusive, non-transferable license to use the Software for personal, non-commercial purposes with the following limitations:

  • Maximum of 500 pages per crawl
  • Limited feature set as described on the Pricing page
  • No commercial use permitted

2.2 Pro License

The Pro version of SilkCrawl is available for a one-time payment of $99 USD and grants you a perpetual, non-exclusive, non-transferable license to use the Software with:

  • Unlimited pages per crawl
  • All features enabled
  • Commercial use permitted
  • License is valid for the purchased major version (v1.x) and includes all minor updates
  • License is tied to a single user (one license per person)

3. Restrictions

You may not:

  • Redistribute, resell, sublicense, or share your license key with third parties
  • Reverse engineer, decompile, or disassemble the Software beyond what is permitted by applicable law
  • Use the Software to conduct unauthorized crawling, scraping, or any activity that violates applicable law or third-party terms of service
  • Remove or alter any proprietary notices, labels, or marks in the Software

4. Payment and Billing

Pro license purchases are processed through Stripe, Inc. By making a purchase, you also agree to Stripe's terms of service.

  • The Pro license is a one-time payment of $99 USD
  • No recurring charges or subscriptions
  • Prices are in US Dollars (USD) and may be subject to applicable taxes (VAT) depending on your location
  • A receipt will be sent to your email by Stripe upon successful payment

5. Right of Withdrawal

In accordance with EU Directive 2011/83/EU on consumer rights:

  • You have the right to withdraw from your purchase within 14 days of the purchase date without giving any reason
  • To exercise this right, contact us at [email protected] with your purchase receipt
  • Upon valid withdrawal, we will refund the full purchase price using the same payment method within 14 days
  • After withdrawal, your Pro license key will be deactivated

6. Delivery

After a successful purchase, your license key will be delivered to the email address provided during checkout. Delivery is typically within 24 hours of purchase. If you do not receive your license key, contact [email protected].

7. Responsible Use

You are solely responsible for how you use SilkCrawl. You must:

  • Comply with all applicable local, national, and international laws
  • Respect robots.txt files and website terms of service when crawling
  • Not use the Software to overload, disrupt, or harm any website or server
  • Not use the Software for any illegal or unauthorized purpose

8. Intellectual Property

SilkCrawl, including its code, documentation, and branding, is the intellectual property of Dreams.Ventures sp. z o.o. The license granted under these Terms does not transfer any ownership rights.

9. Disclaimer of Warranties

The Software is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to:

  • Fitness for a particular purpose
  • Merchantability
  • Non-infringement
  • Accuracy or completeness of results

We do not warrant that the Software will be error-free, uninterrupted, or meet your specific requirements.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Dreams.Ventures sp. z o.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Software, including but not limited to loss of data, loss of profits, or business interruption.

Our total aggregate liability for any claims arising from these Terms or your use of the Software shall not exceed the amount you paid for the Pro license ($99 USD).

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

11. Updates and Support

  • Free users: support via email at [email protected]
  • Pro users: priority email support at [email protected]
  • Software updates within the same major version (v1.x) are included with the Pro license at no additional cost
  • Major version upgrades (e.g., v2.0) may require a separate license purchase

12. Termination

We may terminate or suspend your license if you violate these Terms. Upon termination:

  • Your license key will be deactivated
  • You must cease all use of the Software
  • Sections 8, 9, 10, and 13 survive termination

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Poland. Any disputes arising from these Terms shall be resolved by the competent courts in Kielce, Poland.

If you are a consumer residing in the EU, you may also benefit from mandatory consumer protection provisions of your country of residence. Nothing in these Terms affects your rights as a consumer under applicable EU law.

14. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Software after changes constitutes acceptance of the new Terms.

15. Contact

For questions about these Terms, contact us at:

Email: [email protected]
Dreams.Ventures sp. z o.o.
ul. Żytnia 14A, 25-018 Kielce, Poland