Terms of Service

Last updated: March 16, 2026

1. General

These Terms of Service (“Terms”) govern your use of the SilkCrawl software (“Software”) and the SilkCrawl website at silkcrawl.com (“Website”), operated by:

Dreams.Ventures sp. z o.o.
ul. Żytnia 14A
25-018 Kielce, Poland
NIP: 9592022430 · KRS: 0000777495 · REGON: 382873670

By downloading, installing, or using the Software, or by purchasing a license, you agree to these Terms. If you do not agree, do not use the Software.

You must be at least 16 years old (or the age of digital consent in your jurisdiction, if higher) to use the Software or make a purchase.

2. License Grant

2.1 Free License

The Free version of SilkCrawl is provided at no cost and grants you a non-exclusive, non-transferable, revocable license to use the Software for personal, non-commercial purposes with the following limitations:

  • Maximum of 200 pages per crawl
  • Website crawl mode only (crawl starts from the homepage)
  • URL list and sitemap crawl modes are not available
  • Deep-start (starting from an arbitrary URL) is not available
  • All analysis, reporting, and export features are included
  • No commercial use permitted

2.2 Pro License

The Pro version of SilkCrawl is available for a one-time payment of $99 USD and grants you a perpetual, non-exclusive, non-transferable license to use the Software with the following additions over the Free version:

  • Unlimited pages per crawl
  • All crawl modes: website, URL list, and sitemap
  • Deep-start — start crawling from any URL
  • Commercial use permitted (agency work, client audits, consulting)
  • Priority email support
  • License is valid for the purchased major version (v1.x) and includes all minor updates
  • License is tied to a single user (one license per person); you may install the Software on multiple devices for your own use

3. Nature of the Software

SilkCrawl is an automated website crawling and analysis tool. It is important that you understand the following about what the Software does and does not do:

3.1 Informational Tool Only

The Software provides informational analysis results only. It is not a substitute for professional SEO consulting, security auditing, penetration testing, legal compliance review, or any other professional service. Any actions you take based on the Software’s output are entirely your own responsibility.

3.2 No Guarantee of Completeness or Accuracy

The Software scans websites using automated methods and pattern-based detection. It does not guarantee that:

  • All SEO issues, errors, or problems on a website will be detected
  • All security vulnerabilities will be identified
  • All exposed or sensitive files (such as .env, .sql, .git, .log, backups, or archives) will be found
  • Structured data validation results are complete or match every search engine’s requirements
  • SSL/TLS, HSTS, cookie security, or mixed content analysis covers every possible configuration issue
  • Results are accurate, current, or suitable for any specific purpose

Scan results depend on many factors outside our control, including but not limited to: server configuration, access restrictions, network conditions, JavaScript rendering behavior, robots.txt rules, rate limiting, and website structure. The absence of a reported issue does not mean the issue does not exist.

3.3 Not a Security Audit

The security-related features of SilkCrawl (including SSL/TLS certificate checks, HSTS detection, mixed content detection, cookie security analysis, and exposed file scanning) are basic, surface-level checks designed to highlight common misconfigurations. They are not a replacement for a professional security audit, vulnerability assessment, or penetration test. If you require assurance about the security of a website, you should engage a qualified security professional.

3.4 Exposed File Scanning Limitations

The exposed file detection feature checks for the presence of commonly named sensitive files (such as .env, .sql, .git, .log, .backup, and archive files) by requesting known paths. This method:

  • Can only detect files at predictable, well-known paths
  • Cannot detect files with non-standard names or locations
  • Cannot assess the actual contents or sensitivity of detected files
  • May produce false positives (reporting a file that is not actually sensitive) or false negatives (missing a file that is sensitive)
  • Does not constitute a comprehensive data leak assessment

We accept no liability for any security breaches, data leaks, or damages resulting from exposed files or vulnerabilities that the Software fails to detect, or from actions taken (or not taken) based on the Software’s scanning results.

4. Responsible Use

You are solely responsible for how you use SilkCrawl. You must:

  • Comply with all applicable local, national, and international laws and regulations
  • Only crawl websites that you own or have explicit authorization to scan
  • Respect robots.txt files and website terms of service when crawling third-party sites
  • Configure appropriate crawl speed settings to avoid overloading, disrupting, or harming any website or server
  • Not use the Software for any illegal or unauthorized purpose, including unauthorized access attempts
  • Not use the security scanning features to probe or test websites without the owner’s permission
  • Not use the data extraction features to collect personal data or copyrighted content in violation of applicable law (including but not limited to the GDPR, CCPA, and copyright laws in your jurisdiction)
  • Not use the Software in a manner that violates the Computer Fraud and Abuse Act (CFAA) in the United States, the Computer Misuse Act in the United Kingdom, or equivalent laws in your jurisdiction

You agree to indemnify and hold harmless Dreams.Ventures sp. z o.o., its officers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Software, including but not limited to claims resulting from unauthorized crawling of third-party websites or misuse of scan results. This indemnification obligation does not apply to the extent prohibited by the laws of your jurisdiction.

5. Restrictions

You may not:

  • Redistribute, resell, sublicense, or share your license key with third parties
  • Reverse engineer, decompile, or disassemble the Software beyond what is permitted by applicable law (including EU Directive 2009/24/EC on the legal protection of computer programs)
  • Remove or alter any proprietary notices, labels, or marks in the Software
  • Circumvent the page limit or other restrictions of the Free version
  • Use multiple Free licenses to avoid purchasing a Pro license for commercial purposes
  • Use the Software in violation of any applicable export control or sanctions laws

6. Payment and Billing

Pro license purchases are processed through Stripe, Inc. By making a purchase, you also agree to Stripe’s terms of service.

  • The Pro license is a one-time payment of $99 USD
  • No recurring charges or subscriptions
  • Prices are in US Dollars (USD); applicable taxes (such as VAT, GST, or sales tax) may be added depending on your location and local regulations
  • A receipt will be sent to your email by Stripe upon successful payment
  • You are responsible for determining and paying any taxes applicable to your purchase under the laws of your jurisdiction

7. Refund Policy

We offer a 14-day money-back guarantee on all Pro license purchases, worldwide:

  • You may request a full refund within 14 days of your purchase date, for any reason
  • To request a refund, email [email protected] with your purchase receipt or the email address used during checkout
  • Refunds will be processed to the original payment method within 14 business days
  • Upon refund, your Pro license key will be deactivated

For consumers in the European Union: This refund policy is in addition to (and does not replace) your statutory right of withdrawal under EU Directive 2011/83/EU. You may exercise your right of withdrawal within 14 days of purchase without giving any reason, regardless of this refund policy.

For consumers in the United Kingdom: Your statutory rights under the Consumer Rights Act 2015, including the right to a refund for faulty digital content, are not affected by this refund policy.

8. Delivery

After a successful purchase, your license key will be delivered to the email address provided during checkout. Delivery is typically within 24 hours of purchase. If you do not receive your license key, contact [email protected].

9. Intellectual Property

SilkCrawl, including its code, documentation, and branding, is the intellectual property of Dreams.Ventures sp. z o.o. The license granted under these Terms does not transfer any ownership rights. All rights not expressly granted in these Terms are reserved.

10. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Software is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to:

  • Fitness for a particular purpose
  • Merchantability
  • Non-infringement
  • Accuracy, completeness, or reliability of analysis results
  • Detection of all SEO issues, security vulnerabilities, or exposed files
  • Compatibility with any particular website, server, or technology

We do not warrant that the Software will be error-free, uninterrupted, or meet your specific requirements. We do not warrant that the Software will detect every issue on every website.

For consumers in jurisdictions where implied warranties cannot be fully excluded (including the EU, UK, and Australia): any implied warranties are limited to the maximum extent permitted by law, and our liability under such warranties is limited to, at our option, re-supplying the Software or refunding the price paid.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Dreams.Ventures sp. z o.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Software, including but not limited to:

  • Loss of data, loss of profits, or business interruption
  • Security breaches or data leaks on websites you scanned, whether or not the Software reported relevant issues
  • Damages resulting from reliance on the Software’s analysis results, including security scanning, exposed file detection, or SEO recommendations
  • Damages arising from the unauthorized or irresponsible use of the Software against third-party websites
  • Any consequences of taking or failing to take action based on the Software’s output

Our total aggregate liability for any claims arising from these Terms or your use of the Software shall not exceed the amount you paid for the Pro license ($99 USD), or $0 if you are using the Free version.

Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under applicable law, including mandatory consumer protection laws in your jurisdiction.

12. Updates and Support

  • Free users: email support at [email protected] (best-effort, no guaranteed response time)
  • Pro users: priority email support at [email protected]
  • Software updates within the same major version (v1.x) are included with the Pro license at no additional cost
  • Major version upgrades (e.g., v2.0) may require a separate license purchase

13. Termination

We may terminate or suspend your license if you materially violate these Terms. Where practicable, we will notify you of the violation and give you a reasonable opportunity to remedy it before termination. Upon termination:

  • Your license key will be deactivated
  • You must cease all use of the Software
  • Sections 3, 4, 9, 10, 11, 14, 15, and 16 survive termination

14. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Poland, without regard to its conflict of laws principles.

Any disputes arising from or relating to these Terms shall be resolved as follows:

  • Informal resolution first. Before initiating any formal proceedings, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.
  • Jurisdiction. If informal resolution fails, disputes shall be submitted to the competent courts in Kielce, Poland.

Consumer Protection Carve-Outs

If you are a consumer (an individual acting outside of your trade, business, or profession), the following applies:

  • European Union: Nothing in these Terms affects your rights under mandatory EU consumer protection law. You may bring proceedings in the courts of your country of residence. You may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
  • United Kingdom: Nothing in these Terms affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015. You may bring proceedings in the courts of England and Wales, Scotland, or Northern Ireland.
  • United States: If mandatory consumer protection laws in your state provide greater protections than these Terms, those protections apply. You may bring claims in the courts of your state of residence.
  • Australia: Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot be excluded, restricted, or modified by agreement.
  • Other jurisdictions: If the laws of your jurisdiction grant you consumer rights that cannot be waived or limited by contract, those rights are not affected by these Terms.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed. The remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Dreams.Ventures sp. z o.o. regarding the Software and supersede all prior agreements or communications on the subject. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of that or any other provision.

17. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. If we make material changes, we will make reasonable efforts to notify you (e.g., via a notice on the Website). Continued use of the Software after the effective date of changes constitutes acceptance of the updated Terms.

18. Contact

For questions about these Terms, contact us at:

Email: [email protected]
Dreams.Ventures sp. z o.o.
ul. Żytnia 14A, 25-018 Kielce, Poland